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Shipping & Delivery
My Orders
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Return & Refund
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My Account
Shipping & Delivery
My order was returned before delivery. What happens now?
What happens if my order cannot be delivered?
Do you deliver to my area?
How much does shipping cost?
Can I choose a different delivery company?
Which courier delivers my order?
What is the standard delivery time?
What should I do if the product arrived damaged or defective?
How can I file a complaint about the delivery personnel?
Can I change my delivery address after placing an order?
My order shows as 'Delivered' but I haven’t received it. What should I do?
Can I pick up my order from a delivery branch?
How can I track my order?
How can I file a complaint about the delivery personnel?
We’re sorry for any inconvenience. Please share your feedback with our customer service, including the order number and delivery date. We will follow up with the logistics partners.